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Hadley MA (413) 584-3259

West Springfield MA (413) 733-0808


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I went in to buy a new stereo for my car. Aaron was very helpful in finding one that met my needs at an affordable price. After it was installed, he made sure that everything worked correctly and went the extra mile when the faceplate didn't click back into place. He showed me how everything worked and was very patient in answering all my questions. Great customer service!

Posted By: Bev Santaniello Date of Posting: Feb 27th, 2017

I needed to purchase a radar devise for the front of my minivan so I could properly park my car without damaging the front of my minivan. The staff and the manager, Aaron Martin of Long Radio in West Springfield did an excellent job in installing the radar and explaining the radar system to me. Madeline Nicoletti

Posted By: Madeline Nicoletti Date of Posting: Sep 19th, 2016

I just got off the phone with Aaron in the West Springfield store. I spoke to him about several questions about getting a remote starter put in a Jeep Wrangler. I started the day off talking to Jeep dealers on the subject... Let's just say Aaron immediately blew them out of the water in terms of friendliness, knowledge and consideration. Night and Day difference! He immediately understood every question and concern I had and very nicely explained everything in a very courteous way. Talk about a simple experience making you feel good to trust a company. Amazingly good actually. Thank you again Aaron. Joe

Posted By: Joseph Przechocki Date of Posting: Dec 17th, 2015

I tried to put in my own car stereo, Crutchfield made it seem easy! I bought $400 worth of stuff from them, and tried to install it myself. It was only after one of the $110 dollar tweeters blew, and the stereo started to sound like a kazoo, that I realized, " I don't know crap about car stereo." So, after riding around for a couple days with only the right side speakers playing, because the left tweeter was blown and unlistenable, I stopped into Long Radio. I moved up to western MA about 10 years ago. I had always heard that Long Radio was the place to go. I stopped at the West Springfield store, which is across the street from where I work. I spoke with Aaron, and after about five minutes, I realized this young man knows! He showed me what he would do, and in 20 min, I had all the parts picked, and had scheduled an appointment for install. The total price wasn't cheap, or inexpensive. Good news...totally worth every penny! Aaron, and the guys in service, are so professional and good at what they do, that spending $2,600, over 6 times what I paid for the Crutchfield stuff, seems like a great deal, given what my stereo sounds like now, and that I have hands free voice, pandora, xm and bluetooth, where before I had am/fm/cd. Spending the money on the stereo has made me realize I never needed a new car, just a stereo! I am very grateful that I chose Aaron and Long Radio to do my car stereo. We all need "guys" to help us. You know, " I got a guy who..." I have found the guys who do car stereo right! I plan on having some other stuff done, but right now, I am just really enjoying listening to a finely tuned car stereo system! Best to you all at Long! Happy Holidays! Most Sincerely, David N. Goss

Posted By: David N. Goss Date of Posting: Dec 17th, 2015

A few months ago I bought a back-up camera from Long Radio. They did a fantastic job, beyond what I excepted. The price was very reasonable for the installation and the quality of product. When I pick the car up, a tech came out and explained the system. It’s super easy to use. The install was done so well it looks like it came with the car. No issues, I would highly recommend them.

Posted By: Tammy Date of Posting: Oct 01st, 2015

GREAT TEAM! GREAT SERVICE! GREAT PRODUCTS! I bought an Auto Start from Long Radio. From the moment I walked in the door I was greeted with a smile. The show room was very clean and well laid out. I am not very savvy when it comes to electronics but Skyler made my life easy with a simple explanation. No fuss, I made the appointment, dropped the car off, they called me when it was done. When I went to pick up my car they came out and showed me how the Auto Start works. I’ve had it now for 6mo. and it works perfectly. I love it! Thanks Again to everyone at Long Radio

Posted By: Alisa Carr Date of Posting: Sep 30th, 2015

I went into Long Radio West Springfield with some questions about speakers for Marine use. I had no idea that there were so many options available. The salesman Aaron really took the time to answer All of my questions. My boat now has some killer audio. I love the Bluetooth option! Thanks again Long Radio! David

Posted By: David Date of Posting: Aug 05th, 2015

I wouldn't go anywhere else for my car start! After a lot of research and a recommendation from my new car dealer, I chose Long Radio and I'm glad I did. They did a great job and My remote car start has worked flawlessly. Thank You

Posted By: Scott Date of Posting: Jul 28th, 2015

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