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Each year, we install hundreds of remote start systems. Here we have compiled a list of the most frequently asked questions ...

Remote Start FAQ's:

Q. Will a Remote Start System void my new car warranty?
A. NO.  We install remote start systems for many of the area car dealerships. When properly installed, today’s remote start systems are fully compatible with the complex electronic systems in newer vehicles.  Federal Law prevents an auto manufacturer from voiding a new car warranty because you chose to have non-factory accessories installed.  For more info, Google Magnuson-Moss Warranty Act of 1975.
 
Q. How long will it take?
A. Installation time varies greatly from vehicle to vehicle.  Please make arrangements to leave your vehicle with us for an entire day.
 

Q. What should I bring with me?
A. Please bring two ignition keys that will both start the vehicle.  Many of the interface modules require two keys for programming.

Q. My car is a stick shift.  Can you install a Remote Start?
A. YES!  We have remote starts designed to work safely on stick shifts.  There is a small additional charge for stick shift vehicles.
 
Q.  I have a diesel engine.  Can you install a Remote Start?
A.  YES!  We have remote starts designed for diesels.  When you activate your remote start, it will wait for the glow plugs or manifold heaters to turn off before it attempts to start. 
 
Q. My key has a chip in it.  Can you install a Remote Start?
A. YES!  We have the proper bypass module for almost all vehicles. These bypass modules are only activated when you remote start your vehicle. So, when you vehicle is sitting in a parking lot, the factory anti-theft system is still fully functional. Caution .. Many shops will bypass the factory anti-theft system all together to save a little work!

Q. My vehicle has a push-button start (Smart Key).  Can you install a remote start?
A. YES!  For most Smart-Key / push-button start vehicles, we are able to install a remote start.  There is a small additional charge for these vehicles.
 
Q. How long will my vehicle stay running?
A. The run time is programmable. Please speak to your salesperson for more details.
 
Q. Can somebody take my car while it is remote started?
A. NO.  If your car is locked, it will remain locked.  The steering wheel and shifter (automatic trans) will also stay locked.  Most importantly, you must insert your key in the ignition before you can drive away.  If anyone attempts to drive away without the key in the ignition, the engine will shut off as soon as you put your foot on the brake pedal.
 
Q. How much will I save if I install it myself?
A.
 Because of the complex nature of Remote Start Systems, we do not offer them for sale without installation.
 
 

I tried to put in my own car stereo, Crutchfield made it seem easy! I bought $400 worth of stuff from them, and tried to install it myself. It was only after one of the $110 dollar tweeters blew, and the stereo started to sound like a kazoo, that I realized, " I don't know crap about car stereo." So, after riding around for a couple days with only the right side speakers playing, because the left tweeter was blown and unlistenable, I stopped into Long Radio. I moved up to western MA about 10 years ago. I had always heard that Long Radio was the place to go. I stopped at the West Springfield store, which is across the street from where I work. I spoke with Aaron, and after about five minutes, I realized this young man knows! He showed me what he would do, and in 20 min, I had all the parts picked, and had scheduled an appointment for install. The total price wasn't cheap, or inexpensive. Good news...totally worth every penny! Aaron, and the guys in service, are so professional and good at what they do, that spending $2,600, over 6 times what I paid for the Crutchfield stuff, seems like a great deal, given what my stereo sounds like now, and that I have hands free voice, pandora, xm and bluetooth, where before I had am/fm/cd. Spending the money on the stereo has made me realize I never needed a new car, just a stereo! I am very grateful that I chose Aaron and Long Radio to do my car stereo. We all need "guys" to help us. You know, " I got a guy who..." I have found the guys who do car stereo right! I plan on having some other stuff done, but right now, I am just really enjoying listening to a finely tuned car stereo system! Best to you all at Long! Happy Holidays! Most Sincerely, David N. Goss

Posted By: David N. Goss

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